Also people write fake reviews (both positive and negative) for little money. Creating such reviews is the part of SMM teams task. If anyone wants to build more or less real vision about someone based on Trustpilot rating, then I would advice to skip most reviews written by an accounts that has only 1 review and that a written during a specific period of time. For example there was a period when during week or even month only 1 new review appear, and all of sudden appears bunch of reviews written during 7 days. Such reviews are 100% fake. Besides, nowadays people rarely share positive experience on the internet, people prefer to share experience only when they had trouble.