There have been some questions regarding the Betnomi-branded ledger device we distributed during our promotions. It is crucial to emphasize that these devices are a direct result of the Betnomi x Ledger co-branded partnership program. Just like all Ledger devices, they are manufactured and branded directly by Ledger and factory sealed by them. There is no distinction between these devices and any other Ledger Nano X.

Any claim to the contrary is blatantly false and unfounded. If the entries of one of the users are correct, then only arallmuus has not yet received the promised prize. For other users, custom wallets were delivered by postal service as promised. We have several more of these devices, and we plan to distribute them all soon.

Regarding the suggestion to send an email to users, this is clearly the most effective way to resolve this issue. However, as we mentioned in our initial statement, we do not have access to the database. We do have a limited version of the database that is shared with regulators for compliance purposes. If we had access to the actual site database, we would simply restore the site and allow users to withdraw their funds directly. Unfortunately, this is not the case, and we can only do what we can with the resources available to us.