A long time ago.

People who are asking on their telegram, they deleted the message + kicked the person. My account is also getting banned because asking these on their telegram, not everyone is a forum geeks.

They don't have access to the site (to change MT into refund information) + people getting kicked. So, the people who are getting kick from their group will not receive any update (they're have higher chance not gonna get the refund due don't get any information at all).