-snip-
That would be nice.
If you also share some screenshots between your chat & their team ? so we don't really read a story from one side only. They have a restriction country, you should take a look at the country is being a restriction.
Accept (Europe) doesn't mean all europe country is being accepted.
You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.