[...] IMO, they will back to the industry but using a different brand name. [...]
That's their intention,
[...] Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.
Over the past two years, we have developed our own casino software, risk management engine, and other valuable intellectual property worth millions of dollars. We intend to leverage this expertise to rebuild a stronger brand in the future.
[...]
[...] From this point, I no longer had access to any system or services. [...]
Whatever we have now is what we uploaded to the Curacao regulators. It has everything we need to be able to verify the information needed for the refund except for the email addresses. However, we have encrypted email logs from a promotion we ran sometime ago. We have our own ways to manually encrypt the submitted emails and run them against the logs to verify them. We can't send mass emails because they are encrypted, and no, before you ask, it is a one-way encryption.
Ok, so basically, as what you have right now is what you uploaded to Curacao regulators [except for the email because you deemed it very private] and it's what'll be used to verify
the information needed for refund, wasn't it imply you uploaded the first and last name of your users?
You didn't have access to the email addresses because you did
not upload them to Curacao regulators, because it's very sensitive and needs to be protected with the degree that is possible, but something that's far more sensitive and literally zeroing into the specific person, their KYC data, you're fine with it being uploaded to the regulators?
I am not saying email address is not private. I am saying there's something more private that needs to be protected. One can make an email address that barely reflect to their identity, but a first and last name and KYC details, one can't fake that. To explain further suppose my first name is Santa and my last name is Claus, there's no one that can prevent me from creating an email address named
thebunnyrabbitofeastersucks@anemail.com, this email address barely gave any clue and privacy risk of me, Santa Claus. That one you protect with the highest degree possible, but my ID is free to be shared?
I don't understand. I believe I understand something wrongly?