Hello again.
I wanted to inform you that, as announced by winz.io on CG, all amounts due have been refunded.
I would like to thank the forum members for expressing their opinion in this post, because the casino representative was certainly also following this thread and both the topic on CG and here on bitcointalk made the casino reflect.
I think that without you we would not have been able to resolve this matter positively.
Thanks again

Regards!
Congratulations on getting back your refund! A problem shared is a problem solved. You took a bold step by bringing your complaint here for fast attention, for which you were given a good and excellent treat. This platform has been able to resolve many cases between casinos and their members, with both parties present here as registered members too, and the casinos here know the relevance of this platform in the online casino industry and, as such, would want to maintain their relationship with the platform and the registered members here.
As we all know, there are other aspects of this platform that you would find interesting if you made the time to go through them for yourself.