I would appreciate help with my issue.  

I have emailed support multiple times  (all ignored)

Told my VIP host  (ignored)

Messaged CEO on Telegram  (mostly ignored, then passed off to support and ignored again)

That seems to be the intentional plan, maybe just hoping I go away.  

UID 2976716

I have not posted a scam accusation as I don't believe it was a scam, but rather a mistake.