Until there is real evidence of the problem being resolved I will remain firm with my initial view of Bc.game casino as a fraudulent casino. So I don't care where you start from and with a new or old account because we here only want evidence like what you claim to solve cases. There no need to beat around the bush that in reality everyone wont just stay silent just because you bring new news doesnt mean all complaints are resolved. You have time to clean up your reputation but if it continues there will be no solution and the more users complain that your actions don't match what you say.
And I agree this thread is pretty useless if complaints in the scam section keeps accumulating and old ones are not resolved and closed, they have to resolve the old ones for the community to believe that you have a good intention in creating this thread, there are cases where you undergo mediation and lose and yet you delay payment.
Its good that you did not moderate this thread if this is moderated you will get more bad feedback because it will become self serving, you have to accept that people will not like you creating a thread like this when there are open accusations that needs to address.
Lets see in the coming weeks if this thread serves it purpose of building trust and transparency.