I'm glad your case got resolved. As you've been made whole again and marked this case as solved, thus forgiving them, the clauses in the flag that I supported are no longer true. I am withdrawing my support to the flag and will update the summary with this case marked as solved.
I will normally advise to mark the solved case as "solved" [already done] and lock the thread to prevent further meaningless discussion. But it might be wise to keep this thread open for the next 24 hours to give anyone overseeing this thread a space to speak up their mind. Do you mind to keeep it open for the next 24 hours and then lock them after?
That was exactly my idea, I will close this thread only on Monday evening so that people still have 2 days to share their opinion in here. This is because the people were so heavily invested in this topic so it would be rough to just shut them out.
That's great news that the issue got resolved positively! Did they offer any additional compensation for the delay in settling the matter over the past three months? I had trouble withdrawing money from other casino and I ended up losing the amount I wanted to withdraw. They gave me at least compensation to make up for it.