We still have 16 hours left for the daily scramble tournament and win a $1000 prize pool

Regards,
Jt
Frankly speaking I'm interested enough with this daily multiplier contest but I'm worrying myself because when I created my account (on June) my account got notified for "multi account" while it was the first time I created my sherbet account.
A week ago I tried to login but failed, tried the forgot password but I do not receive any email from you till now.
I asked live support at that time but failed to chat lively after waiting for 10 minutes and the bot says that I will be contacted by email but I do not receive any email so far.
Is there any better way to get a solution for this? Should I send you a pm about my registered email?