I think this is the second place where I am reading about trustpilot and how bad a choice there are when it comes to review, this is quite unfortunate for a review company whose primary aim was to protect the interest of the people has become a channel that is now misleading others around and this is quite an unfortunate turn out of event and at the same time a reflection of how dip corruption has eaten into the system and one needs to be more careful than before in this current situation.
Almost all major review companies around the world are corrupt to a certain extent if you think about it. Their reviewers act like whatever they say is their actual opinion when the truth is that they are paid opinions.
A great example are crypto gambling social media influencers who usually get paid to gamble with site funds.
I agree to it to a certain extent. When people are not happy or had a bad experience, they are more inclined to write a (negative) review; personally I have done that sometimes. When a site has too many positive reviews, than you know they are fake or were paid to give their opinion. You see something similar on Amazon; some people get paid to review some items and in 95% of the cases, all these reviews are positive to very positive.