Re: BC.Game SCAM: cancelled bonuses and revoked $150k+ USD balance on my account
The user in question wagered approximately 3,978,346 mAzuki, which equates to roughly 3,978 Azukis, with 95% of the user's total wager ($130,504,511) in mAzuki (can be viewed here). Their extensive betting in mAzuki resulted in earning bonuses exceeding $550,000.
The user's statistics are as such:
However, upon closer review, we discovered an error causing the Azuki price to be inflated by 3.2 times its actual value. This oversight allowed users to exploit the system by betting on low odds and receiving 3.2 times the bonus, effectively creating a scenario where they couldn't lose. This exploitation undermines the fairness and integrity of our platform and constitutes misuse. As a response, BC.Game took immediate action to resolve the situation. We closed the user's account and confiscated the remaining funds and remaining bonuses acquired through this exploit.
It's important to note that we didn't inform the user before closing the account to prevent attempts to withdraw the funds. After voiding the remaining balance from the bonuses, we reopened the account, which was free for him to use. The user was fully aware of what he was doing, has withdrawn over $550,000 in profits, and is free to keep those funds; however, we won't be honoring any of his unclaimed bonuses or claims. Here is a screenshot of the conversation:
We want to emphasize that such actions are taken to maintain fairness for all users and to uphold the principles of responsible gaming. With this newly built support team solving cases on forums, we have solved and paid back four legitimate cases so far, but as this is a case of abuse and will not be tolerated, there will be no further action taken.
The user's statistics are as such:
- Total Deposits: $983,508.74
- Total Withdrawn: $1,560,626.22
- Total Wagered: $130,504,511.69
However, upon closer review, we discovered an error causing the Azuki price to be inflated by 3.2 times its actual value. This oversight allowed users to exploit the system by betting on low odds and receiving 3.2 times the bonus, effectively creating a scenario where they couldn't lose. This exploitation undermines the fairness and integrity of our platform and constitutes misuse. As a response, BC.Game took immediate action to resolve the situation. We closed the user's account and confiscated the remaining funds and remaining bonuses acquired through this exploit.
It's important to note that we didn't inform the user before closing the account to prevent attempts to withdraw the funds. After voiding the remaining balance from the bonuses, we reopened the account, which was free for him to use. The user was fully aware of what he was doing, has withdrawn over $550,000 in profits, and is free to keep those funds; however, we won't be honoring any of his unclaimed bonuses or claims. Here is a screenshot of the conversation:
We want to emphasize that such actions are taken to maintain fairness for all users and to uphold the principles of responsible gaming. With this newly built support team solving cases on forums, we have solved and paid back four legitimate cases so far, but as this is a case of abuse and will not be tolerated, there will be no further action taken.