Post
Topic
Board Gambling
Re: Introducing BC.Game Support Team: Building Trust and Transparency
by
BC.Game Support
on 27/11/2023, 09:29:20 UTC
You might be able to claim that you do not have a need to defraud users, or that you've paid millions in deposits - however this looks more like a "near-miss" of bankruptcy than anything else.

And again - you might be solving all public cases, but how about all of the ones who have not gone to seek help from an arbitrator or have not complained with the company, but instead have written off their loss and have since not paid any attention? There are many people who do not use or know of Bitcointalk, but still use Bitcoin, cryptocurrency or casinos. 

This is pure misinformation, BC.Game has never been even remotely close to bankruptcy. If you've ever taken the time to open our website, you can see thousands of bets being placed every minute and a fledgling community of chatters. You can have a look through the scam accusations thread and you won't find a single recent thread claiming we don't pay out withdrawals. The open cases were regarding a deposit bonus promotion that failed and sportsbook issues. We regularly pay out six, sometimes seven-figure withdrawals.

I do not think that this is a fair outcome, to profit 1.25 BTC and to use fear to force a user to accept the deal. He could have fought, if fear was not a factor.

We have not used fear to force anyone into any decisions. It was a deal accepted by both parties under the mediation of a third party. The case has been settled, and the decisions are to be respected. There is always room for argument for both sides in such cases. What if the price of bitcoin had fallen since the time the user deposited? Would the user still have questioned the decision to receive 124,000 USDT?