Have you been following their recent actions OP? It appears all cases posted in the forum have been settled except for -god-. That unresolved case is probably as good as settled since the complainant really abused the bonuses.
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
It’s obvious that they want to clear their reputation here since they value the forum member. It’s really unusual for a casino that change their official response to the issue especially on an arbitrator website.
They probably want to maintain their reputation clean here while decreasing promotion cost as explained by the OP. This is just a minor expenses to them compared the expenses that they cut through their promotion in the casino. It’s really a good decision by their management to at least save their image here in forum since there’s a lot of gamblers using this place to read casino review.