Post
Topic
Board Scam Accusations
Re: Rollbit fishy daily bonuses?
by
Sheque
on 29/11/2023, 18:37:59 UTC
I tried the best I could to read this till the end, but I just can't because it's way too long, but then, I've gotten a glimpse of what the issue is here from the part of the chat I've read.

From what I understand, based on what the Customer care said, the daily bonus has nothing to do with how much a user wagered in a day, all that matters is the accumulated profit and loss, according to their explanation, one could wager a hundred thousand dollars and still end up with a $10 daily bonus depending on how much is accumulated as the profit and loss.

So, for me, I believe that if op is truly being cheated, it should be in the area of his accumulated profit and loss, this is what determines how much daily bonus he should receive, this has nothing to do with how much was wagered.

I hope a Rollbit representative will come around and sort this out by the way.

First they indeed said wagering didnt do anything.

Then the customer support clearly stated later in the conversation, wagering is a added factor, and then advertise with "up to 50% of house edge" while i got like 4%(without calculating profit/loss so the actual percentage is even lower), thats just false advertisement since its not true.

I also got the feeling they were just trying to tell lies to get rid of me. The first part of the conversation was crazy...

First saying we havent had a complaint so you are wrong

Then trying to say sometimes the bonus gets moved to weekly/monthly,

I also talked in chat with a mod who said : maybe just wait for weekly/monthly instead of actually trying to fix the issue at hand.

For a website that is so trusted this is one big joke. And ofcourse first saying wagering doesnt count, and then linking a thing that says that it does...