It's such a pity that even when you report about them, it only help prevent others from falling a victim to their traps but that doesn't create an avenue for you to receive your refundment back, this will also serve as a lesson to us all that whenever we are using a centralized exchange or any platform, we should always be mindful of the fact that we are taking a one chance opportunity in dealing with them and anything can come up, we should not have the value of money we cannot afford to loose on them.