I don't think that's the reason, so they can reduce it at will. It's more [like the representative explained] it is determined by the system and was calculated by many different factor that they can't specify it down. For example, for user A, the bonus is calculated from 10% of his loss because he's currently losing <10,000 USD, 3% of his wager because he wagered 250,000 USD, and x% of the house edge and other factors. As you can see, his number will constantly change depending on these three factors only, it'll change with the game he played, with the outcome of his bet, and the amount he placed. Can someone really zeroing on the exact formula to calculate a bonus if it kept changing?
These sites highly advertise themselves as being provably fair and have detailed algorithms/calculations as to how their games are fair
If they wanted to disclose the bonus calculations they can easily do so as well
How do you propose they do this, to disclose bonus calculation? I can only imagine so many factors involved in that calculation which made it ever changing.
you are right ,there are certainly many factors involved for sure.
However, as i said , talking about stake here, they have big fairness page where they explain the provably fair implementation as well have a calculator where u can verify results by entering hash,nonce etc.
I think you are taking it way too technical, its probably as simple as them calculating users PnL , the house edge amount his bets generated and his total wager.
Whatever it is, it certainly
cannot be more complicated then the provably fair games themselves
I will not