I did not know that the service would no longer work because I did not see any warning anywhere. In the last month, I had 5-6 transactions and everything worked properly. Yesterday I sent 0.012 btc to blindmixer and then I saw that something was wrong. The transaction status says: pending conf. An error also appears: "Failed to fetch" and "Custodian is not aware of the hookin!". In the meantime, I sent an email to support as well as a private message to the OP, but no one answers. Is there any possibility for me to save those bitcoins?
This is sad. Hopefully you get your Bitcoins back. So OP said that if you have any issues, you shouldn't email them but rather post here. I am guessing they are not even watching the email address.
Maybe you could send him a PM as well regarding the issue. I still don't understand why they refused to take our piece of advice of disabling the service and put it on withdrawal mode only.