I know some of you will state this is my fault, and I made the choice to gamble. You are lucky that addiction has never gotten ahold of you. I believe it's far easier for a casino to act on clear signs than it is for a problem gambler to use self control or restraint. I really don’t think its fair to say a casino has absolutely no responsibility to make a reasonable effort to stop this sort of thing.
You may also claim that even if they intervened, I would have just gambled somewhere else. This is a reasonable thought. But that doesn’t absolve responsibility. If a bar or pub overserves someone showing clear signs of intoxication and harm occurs, I do not think a valid defense would be “well if we didn’t serve him, he just would have drank somewhere else”
You may also likely ask, if I would have won, would I be complaining ? My reply would be, I was never going to win. You don’t win when you’re wagering over $250 Million dollars on games with built in house edges.
I just want to add, I am not seeking all of my deposits back, or even all of my losses after I conveyed my gambling problems. I told the casino I believe both parties made mistakes and exhibited poor judgment and that there should be a shared responsibility. I made a proposal to the casino for a % of my losses after I communicated my problems. I was told there was a near 0% chance for any portion of my losses back. Even if they agreed to my proposal, they would still be profiting hundreds of thousands of dollars off my account, but they have been completely unwilling and uninterested.