First of all, if you want to complain, you must always provide proof, e.g., date, chat screenshot, bet slip, etc. Just like we don't trust casinos at face value, we don't trust users who complain at face value as well, especially from users whose post history is only about problems on casinos. That's not normal.
@BK8.Official kindly provide a detailed explanation about what this case is, so we can hear from both sides.
And what is the problem of reporting issues of bookmakers, which are listed here? How can it affect the fact of excess of authority by closing acccounts and deleting the winnings unilaterally? That should be none of your business, in which threads the user shows his activity. That thread starting to look like ole7 thread, which had the same engine and absolutely same problems. Those bookies will only be glad to users who loose, and those minors who win are just getting eliminated or robbed. Shame on you man for the answer you provided as official person of this site.
This is true, but the number of literate players in this forum is less than 1 percent.from a legal point of view, the user has the right to make arbitrage or whatever bets he wants. and in this case the site should be sanctioned at least with a fine, but no one. these sites exist in nothing.