I am notifying BC's representative about this situation. Meanwhile, I noticed that some of the chats were edited? Granted, at this point, it'll become he-said-they-said, as we won't know when it got edited and what's the original content is, but if I may judge from the reply, I don't think it matter much on this screenshot, but things can go both way on the earlier one. Do you mind to tell us why it was edited and what's roughly the original content sounds like?

I'm also reuploading your screenshots so everyone can see them easier.