Good people don`t ignore me please,i realy need your help,Maybe someone knows the contacts of the official technical support for freebitcoin? I wrote in the form that is on their website and more than once, they do not answer
Normally someone from the staff will deal with your case, I was going to say it would be TheQuin but I see he hasn't logged in to the forum for a month. In any case, freebitco.in is a very large and reputable site that should be able to give you an answer to your problem. They are probably looking into it.