Post
Topic
Board Scam Accusations
Re: BC.Game not taking Responsible Gaming or Problem Gambling seriously
by
Vainica
on 03/12/2023, 17:40:02 UTC
[...]

BC.Game stated everyone is required to complete both levels of KYC to withdrawal.  

original: https://imgur.com/a/KkMTQjv

It is required by their license,  it is required by KYC/AML laws where they operate from.  

Do they KYC everyone? I'm guessing not.   They certainly did not with me.  Why ? Could it be due to our conversation where I asked if self exclusion was pointless without KYC?   The amounts of money I was depositing and withdrawing seem to absolutely demand KYC.   But they let it slide.  Why ?
[...]

I'll address this one.

First of all, I don't think the image source you took as reference bear any justice. The statement was "we require users", not "we require every users".

Regarding the KYC itself, as far as I know, casino... crypto casino are in a constant battle between offering anonymity and govt. compliance. Several platforms explained their situation regarding this "selective" KYC across many threads, that they always strive to keep their customer anonymous, understand that it's something their customer prefer, yet they still have to be compliant to govt. rules. Thus they'll prolong KYC/AML as long as they can; if their customer didn't do anything that require further check, like depositing without wagering [in line with AML compliance] or cheating the system, they'll quite likely won't ask that.

Sadly, sometimes these leniency also backfired, where they later caught multi-acc abuser only when they crosschecked the data, or people bypassing their georestriction. If you didn't do anything that's against their rule, then them not asking you to perform KYC actually come in tone with crypto casino's wish to keep their customer free from privy eyes.

Plus, voluntary KYC are always available, if you want to perform KYC, you don't have to wait for it to be asked, the page are always there, minutes away from being completed.


The upload documents page was not there at the time I inquired about self exclusion/KYC. 


Regarding what they meant by "users"  this can be solved by them clarifying if that helps matters.