I know this is old but please stop your bullshit.

For one,
Source: https://bitcointalk.org/index.php?topic=5248998.msg63277585#msg63277585
You recently bumped a three and a year half old thread in an attempt to make your Customer Service team look better when we all know its full of shit. We all know the Team at Freewallet just wants to snipe your money at any chance they get and they don't give a fuck about the people using their service.

And secondly, you ONLY resolved this situation quickly ONLY because it was Elon Musk lol. He would've sued your shit and it would've been over for any remains of your garbage service along with your reputation being destroyed by his rant tweets. So of course you had to quickly act and refund him. Meanwhile its taken that one innocent person who lost 5 btc in that thread I linked over Three and a half years and its STILL unresolved. That dude in the thread I linked probably never got his money back!

You are one of the worst wallets I've ever seen. You are a fraud and it is crazy how you aren't banned here.