What's this?
"Provider is using automated-refunds and cancellations."
Do any renters actually care about that? If they SHOULD care, how would they even know what it is? Did we tell them what it means or why it's better for them? I know it was a big feature enhancement for the provider interface, but I can't see how it's a selling point to the renter.
Also, why does it warrant a star? Does using this feature make the provider better in some way?