Anywhere on their site??
If it is a fine print hidden somewhere, or in their terms and conditions or policy of 50 pages instead of boldly in front of you when you are paying, would that be a "hey! Its your fault. They told you"...?
They usually have it in FAQ section and not buried somewhere in TOS, written in small letters.
Question to you... Let's assume that is true and that it was indeed in the FAQ. My question, to you, is... such vital piece of info, why put it there and not clearly on the page of purchase?