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Re: Bitcointalk own Casino complaint panel
by
SirJohnVonSlotty
on 18/12/2023, 11:24:46 UTC
At some point, we can conclude scamming customers is a big business model of many Casino or Gambling sites.
Because how many customers will complain publicly?
Not many and even less will finally get a refund.
Some customers will just write a negative review, walk away and Casino or Gambling site will keep all profits.

Besides necroposting, and not being on point of the topic at all, what you're saying isn't completely true.

The gambling industry is here for pure entertainment, and it should be advertised like that. Most MGA and UKGC licensed brands, as well as Swedish and Canadian ones, already abide by that.

Additionally, most brands that are actually looking to make their name within the industry don't have any incentive into scamming you. Why would they scam you for $200 one time, while they could win you over and turn into a stable player who will continuously return to the brand? It just doesn't make sense.

However, the casino will punish your stupid mistakes, things like;
#1. You play from a restricted country with fake documents, deposit $100 and win $1000, but don't want to KYC. You will not be able to withdraw your initial deposit, or the winnings.
#2. Players try to scam the casino with several accounts open, either on that solo casino or within the casino group. Again, a simple KYC will solve everything.
#3. Players don't read the TOS and complain about wagering requirements, especially in money laundering cases.

I assure you that on every 5 casinos that are "scamming customers" there are 10.000 players who are scamming the casino. So obviously we build strong matrix systems to guard us from them.