Is it possible that they bypassed the 2FA through
this method? Is there a log on your email account that shows it's accessed from different location than yours? IF we amuse your assumption for a while that someone has access to your email, perhaps the details asked by their security team are readily available in your inbox?
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I use Google Authenticator, I have known only this one from the beginning and been using it since.
In an age where any device can be hacked from a distance why reputed, large scale websites are not doing anything regarding this.
In my case, Norway is like 24 hours away on an airplane.
There has to be some logical authentication method when a user logs in from a far away country within some hours.Reading your reply to multiple questions, my initial thought when learning that you use GA as your 2FA and your email was not compromised was that maybe that hacker was someone close to you and bypassing your account by the security key that you probably wrote somewhere and store it in your home. But given the IP is from Norway... I think that's quite unlikely.
If there is anyone from Stake here, Do tell me whether the scammer has withdrawn with 2FA or if there is any other way.
Because this cant be an answer your user is expecting..
My Question: How can a withdraw gets accepted without 2fa?
Reply: There are numerous ways that we are not familiar with.
Stake has
a representative that forward every case against them on this board to their team to be addressed, you probably want to try to PM him to get to the bottom of this issue,
Symphonized, though he probably is already aware of this situation.
I usually gladly invite representatives of casinos to address an issue or to simply inform them about an open accusation against their platform, but on our previous exchange of PM, he informed me that he's well aware of every case against Stake and asked me to stop sending him PM for such matter. Thus I am not doing it in concern that my PM will be considered as unsolicited.