well ass kissing didnt get you far.. and there are far too many ass kissers telling you empty promises, so maybe you need a refreshing prospective to wake you from the fluffy utopian dream adverts..

remember this version of you, and notice the issue (not verbatim, but summarised)
"i dont like custodial wallets so for the last few months i have been using 3 custodian wallets advertised to me"
"i was told fee's were sub-penny amounts and instant. but ive experienced expensive fee's moving fund wallet to wallet that needed 24hours to close one wallet and needing to move funds again and get possession of funds and then move again to open new wallet"

just be honest about your real experiences. not what you think you should say to make other people happy.