Well, it's great that the casino has a local branch. It can significantly increase trustworthiness with users. You can safely deposit money there and gamble without fear of fraud. Any inconvenience on the website can be resolved immediately when we arrive at the branch.
As a prime example, I just downloaded an online gambling app. I deposited money into it to play. I really didn't feel secure about this app, so I withdrew my money. However, the slow transaction of this application makes me very worried that I may lose my money. Because there is no guarantee that the money we put into the application will be lost for unknown reasons.
That is if the casino that has a local branch has the same relationship managed by the head office. But there are also those where management is carried out separately between online and offline casinos, so if we experience problems in online casinos, we cannot take them to offline casinos and vice versa. And before we decide to use the application from the casino site in question, we have to make sure first by looking for reviews from many sources. We can also ask about it on this forum because many gamblers are very experienced in gambling at many casinos. They can provide reviews or share what they know so that it can help us to choose a casino that is suitable for us.