They had a good start, and I wanted to try them at one point but after this situation happened I decided not to. With so many casinos around and pretty big competition, casinos should be more straightforward in resolving some issues if they wish to attract more players, and of course to keep them on the site.
Yeah I had tried their service at one point, that was when they just introduced their platform in the forum. All is doing well since I have no problem with deposit and withdrawal at that point. I even enjoy claiming their faucet and all works smoothly, until the issue with the BTCGosu appears. By then I stopped playing on their platform since they did not solve the problems and the inquiries of members about what really happens.
It is somehow disappointing to witness forum users and platform players inquiries getting ignored so I thought that with the casino representative attitude, headache is pretty possible and i wanted to avoid that.