The way the evidence has been presented it seems clear the OP has acted in a fraudulent manner. It would make interesting reading if they reply to your accusation but how are they supposed respond when the evidence is overwhelming?

If they created this fake issue to gain exposure in order to portray themselves as a trustworthy business, they have brought negative exposure therefore it has backfired. Even if they are/were trusted and had no intention to scam, they have ensured members from the forum will never trust them now.