I have been invited for disputed escrow where buyer and seller were already there. Now my work is to check the issue and resolve it fairly.

Deal
Exchange 1 usdt to 0.000023 BTC

First I would like to tell a story what actually happened there in chat before disputes.

The seller was claiming in chat that he send the btc to the seller address provided in the contract while seller was claiming that he has not received any payment yet

Buyer sent Transaction hash which was showing invalid. Buyer was trying to convince seller that it is just network congestion and he will get payment soon. Just release usdt but seller was smart and he disputed to agent (me)

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When I checked whole chats, I asked a true transaction hash from buyer. He send me same invalid transaction and was claiming that seller is trying to scam, agent should release the fund. I gives him 6 hours to give valid transaction hash or resend btc if he wants to continue this trade as buyer has no valid proof of transaction.

Buyer was actually trying to scam and doesn't reply and I send 99% fund back to buyer(1% agent fee).

Review:
This was my first time to become agent between two traders to solve issue and it went smoothly. This feature will allow trader to trade a risk free trade with very low chances of scam. The best platform to make an escrow deal where active agent will solve the issue in best way. It remember me a binance P2P agent. I am completely satisfied with this platform,rest I couldn't say what will happen in future.