Hello,
Can you tell me how long it takes for your team to verify an identity document that was uploaded? Mine was uploaded 6 days ago and it's still not approved.
I understand there can be a little delay in this holiday period but for such a simple task even in this period 6 days plus seems to be an annoyingly long time.
Is this normal?
It's not normal. I don't have direct access to that. Otherwise, I could have an instant update why it's getting delayed although it's possibly because of the holiday. I apologize for the inconvenience. Please DM me your username. I'll boost this for you.