Just an update on the whole thing. Never requested or demanded a bounty but I did expect a reply which never happened.
Are you sure it's a case closed already? BC is def one of the reputable casinos but I remember one of their most received criticism was that they need to up their support game so perhaps their reply may just take time. I saw you posted about sending a PM to their bitcointalk account, what about writing on their main website?
Really, is the support that inactive?
Because at some point there is a lot at stake if casino support becomes inactive or not responsive to tickets and issues that are as serious as this being left unattended is a significant bad role of the support.
And if this bug report by ops is actually true and the support behaviour as this is also true it then means that BC games will be under a lot of losses without the knowledge.