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Maybe you are already restricted to other casino that use same oddsmaker company with bc.game which is why your account is immediately restricted. You can’t dodge your restrictions from other casino because they are using same oddsmaker.
If he has been blocked on a platform, he is unlikely to use the same e-mail address/contact info. So as long as he hasn't performed a KYC on BC.Game that could clearly establish a connection between 2 accounts, I don't think that's the reason.
@Paul0908
However, I also see it the same way as has already been written here several times: You should definitely contact support to find out why your bets were canceled. To be honest, this has never happened to me personally on any platform. There is definitely a reason why this happened and I am sure the support will be able to sort it out in no time.