Hello and happy new year TheQuin,
I trust you're doing good? I have waited since December 13th hoping to get a response from you.

I wrote about a deposit issue I have (deposit was not credited) with the website freebitco.in and provided details in the last mail. I've used freebitco.in for a number of years and never had this kind of issue.

Please kindly look into this, this has been a pending issue since September 2023.
Hoping to read from you soon. Thank you.