do deffinatly a s17pro

https://ibb.co/HrkQphf

so went to bitmain and downloaded Antminer-S17Pro-user-OM-202004271325-sig_5837.tar.gz - does not work
tried Antminer-S17Pro-user-MD-201905241708-sig.tar.gz, same deal, tried another tf card just in case, no dice.

the t17 I got on there still gets stuck on login, root/root does not work, no error, just refreshes the page, even inputting jibberish does nothing.

is this system bricked? can I just buy a new board with firmware all ready installed? or a service I can ship mine to?