What intriguing detail on this scam accusation was OP is already on a manual withdrawal feature since the beginning of his game here while Rollbit has instant AFAIK. There’s probably some missing details here which OP didn’t indicate aside from his trivial Residency and current location.
@Holydarkness, Correct me if I’m wrong. Being a citizen is what matters for the restrictions and not the current location of the person. Being on restricted country while you are just a tourist in there will easily solve the problem through the use of VPN since the user can easily provide an ID from non restricted country. I believe the ID is the main issue on this case.