it all comes back to the experience of playing gambling here and also everyone's opinion must be different, but the service on this site is quite good in my opinion, the same as what is done by other big casinos, a professional attitude must be maintained to maintain the trust of the community, let alone always respond quickly every community complaint.
Yes, I totally agree with you the service they provide to the players is of best quality without any doubt. Bc.game is a well known name in the online casinos sphere and they have been serving players with best dedication for a long time now.
I'm quite sure they will continue to be as reliable as they are right now and they might improve their services even more to satisfy all the players demands who play fairly and win big. I believe it takes time to build the trust of the community and once it's built then a casino will get more and more players overtime.