Are you sure you are talking about the same B.C. game I have used multiple times, or which one? This is the reason why I try as much as possible to try out some casinos that are operating in this forum in order for me to have first-hand experience in case of any such allegation anyone might come out with or if the person is truly telling the truth.
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Since he hasn't posted in the forum at all since this post, I wouldn't waste too much thought on it. He has also been given numerous explanations as to what is probably the cause of his complaints and attempts at a solution have also been suggested. He has not commented on anything or provided any further information.
Unfortunately, it is often the case that people immediately shout "Scam!!!" even if the fault lies with them. However, you should then also have the courage to correct the accusation or at least discuss it further. It just has a very strange aftertaste, the postings here in the forum can be found through Google searches, for example, and may confuse third parties.