It takes a really long time to build trust but it can be destroyed in seconds. About two months ago, when all the issues were popping up and no response was given bu bc.game initially, they lost some their good reputation and some users. They corrected everything and all is going good, but one more hickup like that and it will really hurt them allthough I don’t think there will be any more issues.
If I remember correctly, They are reducing their bonuses and cutting expenses with their marketing by the time the recent issue arise against their casino. Their company is on the adjustment phase that’s why they didn’t react quickly on all the issue.
It’s really a good sign that decided to straighten up their reputation despite there’s a lot of bad review against them even outside the forum due to their bonus adjustments. Surely, there will be more some issue involved this casino but most importantly was they are very active on depending and resolving all the known issues.