They corrected everything and all is going good, but one more hickup like that and it will really hurt them allthough I don’t think there will be any more issues.
With the way BC support has been active and is reacting to customers problems and complaints about their service, I doubt anyone would hesitate to use the site.
All accusations have been completely examined and handled with responsibly, and the one that arose was resolved in less than two days, demonstrating the team's commitment to rebuilding confidence in individuals who took a step back.
Bc.game was one of the most reputable and trusted casino on this forum, and in the first place, they shouldnt have allowed users lose the trust and confidence we have in them, but I am most glad that they are doing everyone within their power to build that trust and confidence back, and right now, I can only hope they don't one day in the future, turn around and go back to their own vomit.
From all that have happened for so far, I guess they must have learnt that no casino anywhere is perfect, most especially when it comes to dealing with different characters and believes in the name of customers, what makes some casinos stand out is knowing how to handle most of their customers based on their characters and believes.
Though it's been a while I last played on bc.game, fact remains they are one of my favorite casino, and I will always wish them well and longevity in this space.
Sure it impossible for a business not to face one or two problem's sometimes, but the most important thing for them is to always try as much as possible to control the the extent at which those crisis affects their business most especially when it comes trust and reputations, and for sure BC.game is one of the popular casino here in the forum and for that, they will do everything possible to settle the issues with their reputation as soon as possible and that they promised and taking action to achieve at some extent.
But then the did have already been done for that we have to remain observant and vigilant going forward to see wether or not the team keep up with their recovery promise, since trust is like an egg once broken it almost impossible to rebuild.