While you guys are right, I still think they lost some of their costumers due to the issues they had, at a certain moment they were red tagged but luckily they took action and since then it is running smooth again. Even during the issues, the withdrawals were indeed running good. I already withdrew multiple times and always received it in about 10 minutes or less (TRX and XLM).
Reputation can be built and can be destroyed but to build up reputation, it takes a very long time. To destroy reputation, it is easy and can be destroyed very quickly.
BC.GAME team will need a long time to rebuild their reputation and so far they are doing good to get it. They and other business have to know that with Trust and feedback system in bitcointalk, some users can leave a negative trust feedback and if they abandon the forum, their trust feedback will stay. Forum admins will not erase those trust feedback and it can be visually display with forum default trust setting, if those users won't be removed by DT vote.
It is good to avoid issues than creating issues and trying to fix them. I wish best for BC.GAME and their future with efforts to rebuild here.