This is the bit i don't understand, in the uk, if someone is accused of fraud then trading standards would be all over their ass.
Do you not have this sort of thing in the US?
The attorney general is a little more political in each state. However, if they received a number of complaints telling similar stories and when they investigated, they found the facts to be true, they would "be all over their asses"....
People need to type up their whole experience, explain why they feel this is a fraudulent crime (if you were lied to during the sales process or if you have been refused a refund etc) and put down their contact information so the AG can contact you.
NO ONE SHOULD JUST RANDOMLY MAIL THIS IN. YOU HAVE THE NAMES OF THE PEOPLE THAT DID THE FIRST INQUIRY, ADDRESS IT TO THOSE PEOPLE. And the first complainant should ADD to his complaint on why he feels they are wrong.
Will do, as this seems to be the only method of getting anything done.