I think this act of omission from Celsius company should be addressed to the legal action's process. They are maliciously preventing customers from updating and confirming their data in order to not fulfill the court's decision.
So many customers have been waiting for a response from support for many months now, but nothing yet, i initially believed they were unresponsive because of the workload of so many customers they had to attend to, but now i think they may be doing this on purpose and they do not want some customers to update and confirm their data in order to be able to receive some of their money back when they start refunding customers.
There isn't anyone else to appeal to. Is the court also going to wash hands on this?
I don't know for sure, but i don't think the court would interfere in this part of the case, they would probably work with and refund only the customers who were able to update and confirm their data and so are eligible.