Since Friday, April 18, I'm not able to login anymore - says invalid credentials. I contacted support on Friday, waited during holidays and contacted them again yesterday and still no answer. Since I registered AFTER the heartbleed bug, I use a Linux-based desktop and I have 15+ characters long password I doubt I've been victim to phishing or other attack. Admins simply blocked my account and stole little more than 10 BTC deposited!
DO NOT PUT YOUR MONEY TO BTC-ARBS, IT'S A SCAM!!!
I find this statement hard to believe. While you may have issues accessing your account, I don't believe they have just run off with the money because it's a scam. Have you read any of the previous posts? btc-arbs is operating under a specific MO in this mess/ponzi/rip-off, and that MO doesn't include locking people out just to take funds.