Well my original problem has gotten sorted (i got the $5 balance to show up in my account) but now i'm facing the problem of what to do with not just thus $5 on myprepaidcenter.com but also the $10 card i bought from the bitcoin company using sats. The bitcoin company uses this site yourrewardcard.com. I'm guessing this too must be the exact same corporations that do the former site. Both of these cards do not work on where i intended to use them (Spokeo.com).
So my question now is, where are these cards spendable? Which merchants accept these cards? Spokeo itself is a scam service that tells you the report is just $0.95 but also tries to set you up on a monthly payment plan of much larger payments. So, maybe these virtual cards won't be accepted by them, for they want to scam people with regular credit cards who will not regularly check their statements.
There's no way to tell for sure. You'd have to test that sadly. You can do that with small amounts and see for yourself, especially if the site you're using is not a well-known one.
And by the way, you're not the only one having issues with the Bitcoin company. I had a similar experience.