The Fixedfloat forum representative have taken themselves out of the thread and that is disappointing. It seems they have not posted since 29th January.

Under normal circumstances, if there were serious allegations against them they should have mounted a full defence to protect their reputation but the way they have handled the whole issue they have made it clear they were not interested in giving it the focus it deserved. In the process they left their reputation in tatters.

It does seem (just as the OP stated later) Fixedfloat are going through the KYC process as a form of revenge. As far as I am concerned they will not release the funds to the OP regardless of the explanation given or KYC/AML documents provided.