... how many days since you message them? I knew some exchange do mke like 1-5 days depends on the exchange, but sometimes' the result is within a day.
16 days ago I've sent them 2 notary docs concerning selling&buying some appartments, proving my EU residence & source of income.
Since then - only my patience)
I was born in USSR - probably that is the reason of so long pause from CEX.io.
The only thing I want by now - to know exactly when will they answer.
I am ready to send them any of nessessary docs - during of my 11 years living in Bulgaria I got a lot of them.
So, by now the CEX.io account in this forum is offline, last seen 3 days ago.
Hope, tomorrow, monday, the start of the new week - they will come here and clean that case.